Customer Satisfaction Survey

Our customers' opinions are important to us.

Please help us serve you better by completing the following form. Thank you!


Customer Satisfaction Survey 2008
First Name: *
Last Name: *
Company: *
Department:: *
Title: *
Address: *
City: *
Province: *
Postal Code: *
Telephone: *
Email: *
How would you describe your purchasing experience with Endress+Hauser? *		Very Satisfactory Satisfactory Fair Poor Very Poor
Comments:
What equipment did you purchase? *		Level Pressure Flow Temperature Anslysis Services Engineered Solutions
Was your order received in time to meet your needs? *		Yes No
How satisfied are you with the ease of installation? *		Very Satisfactory Satisfactory Fair Poor Very Poor
Comments:
Did the product perform as expected? *		Yes No
Comments:
Which Endress+Hauser services do you use? *		24/7 Support Training Start up / Commissioning Helpdesk Calibration Others N/A
Are you satisfied with our service after the sale? *		Yes No N/A
Comments:
Did you have a problem at any point during the purchase process?		Yes No
If yes, was it handled to your satisfaction? *		Yes No
Comments:
Does your company make purchases on line? *		Yes No
Are you aware that you can purchase from Endress+Hauser on line via E-Direct? *		Yes No
What is your overall level of satisfaction with Endress+Hauser: *		Very Satisfactory Satisfactory Fair Poor Very Poor
Would you purchase from Endress+Hauser again? *		Yes No
Would you recommend Endress+Hauser to other organizations? *		Yes No
Why? *
If there were one thing that we could do to improve our service to your company, what would that be? *

General functions