Ensure speedy and secure instrument return from the outset
Because we value your time and strive to minimize possible downtime, we provide guidance to ensure that your request is registered and processed as soon as possible, sometimes even before we take delivery of your return.
In order to guarantee that your returned device is handled according to safety standards, you may need to provide important information such as safety statement certificates.
The requirements for safe returns may differ according to device type and/or country legislation.
Your returned device will be handled according to safety standards.
We work with you to ensure a speedy and secure return process
Prior to returning a device, please first contact your local Sales associate and request a Return Authorization Form. You must have a valid Return Authorization number prior to returning any materials. To get started, call us at: 1-800-668-3199