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Need Technical Support?

You can create, update, track and manage your support cases online, and with access to remote expert support, and
our growing knowledge base, rapidly overcome incidents and keep your instruments operating at optimal performance.

Please fill out the following form to create a request:


Free Support

  • 24/7 access toKnowledge Base

  • Free email support from a specialist with a response within 48hrs (8-5 Monday to Friday)

  • Covers Endress+Hauser instrumentation

Smart Support Subscription

  • 24/7 access toKnowledge Base

  • Phone & email support from a specialist with a response within 4hrs

  • Access to a specialist 8-5 & 7 days per week

  • Access to Visual Support via smart phone or smart device

  • Access to remote screen sharing on laptop or FieldXpert

  • Priority support ticket handling

  • 2 X Remote commissioning support instances per year

  • Covers Endress+Hauser instrumentation

  • Unlimited Users