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Endress+Hauser Canada Expands Support with Service Portal

Introducing Instrumentation Support, an online service portal to help solve service cases remotely

The key features of the service portal include the ability for customers to: a) easily log in to open a support case and monitor its status and history;  b) solve issues by working with a company technical support expert via live feed; c) describe issues and receive a documented resolution; and d) have 24/7 access to a growing number of Endress+Hauser knowledge articles they can use to address an issue or to implement preventive maintenance practices.

Benefits

  • Get prompt access to Endress+Hauser technical experts

  • Receive world class support from our experts via live video and screen sharing on a smartphone, smart device, laptop our an Endress+Hauser Field Xpert

  • Avoid field service visits with remote guidance and step-by-step instructions

  • For more information on Remote Support visit our Instrumentation Support with Field Xpert

Endress+Hauser Canada expands support with 24/7 online service portal ©Endress+Hauser